Editor: RequestCommander - trouble ticketing system for tracking users requests.
Allows you to process users requests on-the-fly and store them conveniently.
RequestCommander presents pictorial information: it screens you request category list, request list and answer list simultaneously. SMART presentation, search and filtering enable you to find any information easily.
RequestCommander helps you to add information received by phone or email quickly.
RequestCommander offers network support.
RequestCommander is fully customizable and has smart interface.
Features:
Receive requests via email or over the phone and store them on-the-fly.
Access any necessary information easily using the smart search and filtering functionality.
Is this request already processed? - Check on requests statuses just by one short look.
Read request history: Questions and Answers exchange, statuses change.
Organize requests into groups.
Inform users about requests statuses using Emailing tool.
Get reminded about requests dead-lines.
Generate comprehensive reports.
Network support - use RequestCommander in your local network.
RequestCommander offers you mail sending function:
sending mails by selected request;
sending mails by every request in selected category function are released.
